The Resto Application by 1TouchAway has introduced features offering a host of new functionality and benefits to the fast-food industry.
New York, New York – April, 2016
How can you take a fast food restaurant and give it the ability to reach the highest levels of speed, productivity and customer satisfaction? The answer is Resto application and its new Quick Service functionality! Resto already offered great services beyond its digital menu with extra functionality to improve queue management, order placement, and entertainment, but with the latest addition Resto is further increasing the number of customers served, service quality, customer satisfaction and the bottom line.
The fast-food industry is very competitive and every second makes a difference. Since its nature is so specifically speed-oriented, it needs a special solution to match its specific needs. The goal of Resto’s Quick Service functionality consists of granting users the ability to quickly view the menu and select their order all in one step. This is achieved through the Quick-order functionality allowing the selection of multiple menu items at the same time directly from the main menu interface with the added capability to select multiple dish configurations to mix and match items. This process is also accompanied by side dish suggestions, combo recommendations and special offers upon checking out. Such a user friendly, dynamic and fast set of features is sure to come in handy both inside the fast-food restaurants, as well as outside in the drive through lanes. Fast food restaurants can use Resto’s Quick Service functionality on self-service standing or counter-top devices to allow customers to speedily select multiple items off the menu and place their orders most efficiently. Setting up some interactive kiosks next to the counters indoors can be complemented with some along the multiple drive through lanes outdoors as well, to increase throughput. After a user completes their order, they can be given the option to pay with a credit card, or they can track their order with their name or an order number which can be used to redeem the order with a payment either at the counter or the drive through window.
These queue management and order workflow improvements will surely increase the productivity of the restaurant as seen in the reduced labor efforts and costs which lead to an increased number of customers served, better handling of peak hours and coping with increased workloads ultimately resulting in enhanced customer experiences and a more substantial bottom line.
1TouchAway Inc. is our name and Resto is our game. With a team of developers experienced in mobile systems and enterprise software, 1TouchAway is at the forefront of development, and is using the latest technologies to create the apps of the future. Resto is our offering to the foodservice industry. It has come as a result of our passion for restaurants and our goal of improving the technology and equipment available to restaurants. Drawing from the experiences of foodservice industry professionals, we have been able to create an application with just the right amount of flexibility and functionality to boost businesses ahead of the competition and make customers more satisfied than ever.